- Chat/Call/Join Meetings to guide customers in using our software to resolve business problems.
- Monitor and support customers during the process of using the software.
- Coordinate with the technical department to handle issues reported by customers.
- Using CX Genie's chatbot to optimize work efficiency) and sending feedback to the Project Manager to improve the product.
Tin tuyển dụng này đã hết hạn hoặc ngừng nhận hồ sơ. Xem các công việc tương tự.
Mô tả công việc
Quyền lợi được hưởng
- 13th-month salary based on your actual working months in 2024
- 11 public holidays and 12 annual leave days to recharge (Vietnam Government regulations)
- Epic team activities like badminton, football, billiards, and gaming with PS5
- Free gym sponsorship to keep you fit and energized!
- Company trips, Christmas parties, year-end celebrations – we work hard and celebrate harder!
- 100% salary during your 2-month probation period
- Free parking for your ride
- Free flow of snacks, coffee, and tea to keep you fueled!
- A dynamic and comfortable workspace where your creativity and ideas can shine
- WFH 2.5 days/week, even during your probation period!
Yêu cầu công việc
- Skillful in communication and problem solving.
- Having knowledge of sales and marketing is an advantage
- Being able to learn how to use softwares quickly is an advantage.
- < 1 year of experience in the Customer Support position
- Having experience in customer support for IT companies is a plus
- Proactive, energetic, and good communication skills
- Good English skills
Công việc tương tự
Thương lượng
14/12/2026
8,1 - 20 triệu
07/11/2026
8,1 - 20 triệu
07/12/2026